Move to Budapest, the city of nightlife with us! Work, learn and grow at SYKES Hungary!

SYKES Hungary is now looking for SLOVAKIAN SPEAKING CUSTOMER SUPPORT REPRESENTATIVE to join our Budapest Call Center and as a part of a team provide professional back and front office service function for our client’s project - in line with the contractual agreements.

 

Your responsibilities will be the following:

* As a Customer Support Representative you give accurate information to customers, who turn to you for technical or general help about the product

* Involve your customers – realise and understand their needs, provide positive experience for them

* You will be the first contact of the customers – handling incoming phone calls and emails, giving guidance as a friendly manner

* Be proactive - identify deeper drivers of customer needs

* Don’t be afraid of some administration - record all the cases to the client’s tool, follow up your answered calls and emails

 

Our desired candidate:

* Fluent in Slovakian language and have conversational English language knowledge

* Love helping customers, communicate clearly and have excellent problem-solving skills

* Have a strong customer service focus

* If you have some experience in customer service that’s an advantage, but we will provide you with a professional training

* Pay close attention to the details.

* Enjoy learning new things and develop – adopt changes easily and be flexible

* Confident user of MS Office package

 

If you join us:

* Coming from abroad? We help you with our relocation package, which contains a paid accommodation for a while, arranging all your work-related documents and we help you to find an apartment!

* Participate in a paid, professional training lead by our professional trainers

* Become a member of a friendly, multicultural team

* You can develop and grow with the company as a member of our career program

* Feel the good vibe in our company events or team building activities

* We ensure you in house doctor, central located office and casual dress code, fruit day and office massage! If you are interested, send your CV in English to karrier@sykes.com or in Messenger to SYKES Hungary!