1. If you have forgotten your MAIS password and you have an email contact listed in the IDM portal, first use the option to change your password via the IDM user portal - Forgotten password . 

2. If you do not have an e-mail contact listed in the IDM portal, you need to contact the IDM administrator: by e-mail : sprava-idm@unipo.sk or in person at CVT PU : Ing. Juraj Ondovčík , University of Applied Sciences, Ul. November 17, No. 1, No. m. 37A, tel. no. 051 / 7570 187 Site hours: Monday, Tuesday, Thursday, Friday: 9:00 a.m. - 12:00 p.m. Wednesday: 10:00 a.m. - 12:00 p.m. represented by: Ing. Juraj Hiľovský, VŠA, Ul. November 17, No. 1, No. m. 41, tel. no. 051 / 7570 135

3. To verify your login name, first contact your local faculty administrator - List of local faculty administrators.

4. In case of problems when working with MAIS, contact the local administrator of your faculty for MAIS .

5. When communicating with the administrator, in addition to the description of the problem, do not forget to include contact information:
faculty, first name, last name, date of birth (do not include social security number or password in e-mails), login name (which you entered when logging in).

6. Technical support can also be provided through the Microsoft Teams application during office hours.